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Manage site visitors

Visitors can use a site’s QR code without a Clockwork account or worker PIN. Their visits are kept in the visitor register.

  1. Scan the QR code and check the site name.
  2. Select Check In, then Visitor.
  3. Enter your Full Name, Company / Organisation and who you are Visiting.
  4. Submit the form and wait for confirmation.
  5. Report to the site manager for your induction.

Scan the code again, select Check Out and Visitor, then search for your name. Select your visit and choose Sign Out. Wait for confirmation before closing the page.

Site Managers and higher roles can open Visitors. Select the relevant week in the dashboard. Search the register, choose a site, or filter by All, Open or Done.

Open means the visit has no recorded checkout. Done means a checkout has been recorded. The register includes visitor details, site and attendance times.

The page also shows visits by day and arrival window, breakdowns of visitor activity, and records needing checkout attention. Use these to follow up open visits or unusually long records and plan busy arrival periods.

For today’s signed-in visitors alongside workers, open Live Site. Both views depend on visitors completing their check-in and checkout.