Roles and access
Your role controls the pages and actions available to you in the selected company. Clockwork has seven roles. Each higher role includes the access of those below it, with additional responsibilities.
| Role | Main responsibilities |
|---|---|
| Member | Check personal hours, resolve a missed checkout and request leave. |
| Inviter | Add Members in their own contractor group. |
| Site Manager | Record attendance, add workers and prepare payable hours. |
| Office | Review company timesheets, export attendance and manage vehicles. |
| Approver | Approve attendance corrections and holiday requests; export approved payroll. |
| Admin | Manage workers, sites, contractors and allowances; approve or reopen payroll. |
| Owner | Hold Admin access plus company-level permissions and holiday recalculation. |
Who can do what?
Section titled “Who can do what?”| Task | Lowest role with access |
|---|---|
| View own timesheet, request own leave and use Settings | Member |
| View the company holiday calendar | Member |
| Submit own missed checkout through Resolve Issues | Member |
| Create a personal API key | Member |
| Add Members within own contractor | Inviter |
| View Live Site and the visitor register | Site Manager |
| Record attendance for workers | Site Manager |
| Submit adjustments or holidays for other workers | Site Manager |
| View worker qualifications and emergency details | Site Manager |
| Generate QR codes | Site Manager |
| Enter payable hours | Site Manager |
| View company timesheets and export attendance | Office |
| Manage vehicles | Office |
| Approve adjustments and holidays | Approver |
| Export approved payroll | Approver |
| Edit or offboard workers | Admin, for lower roles |
| Create or edit sites and contractors | Admin |
| Manage holiday allowances and company closures | Admin |
| Export holiday reports | Admin |
| Manage another worker’s notification subscriptions | Admin |
| Approve or reopen payroll | Admin |
Change someone’s role
Section titled “Change someone’s role”Admins and Owners use Edit User in User Management. You can edit workers below your own role and choose a role below your own. The form does not let an Owner appoint another Owner.
If an action is unavailable, check the selected company and ask an Admin or Owner to review your access. Receiving a notification does not grant permission to carry out its task.
Authorised system administrators may also have support access, which is separate from these company roles.