Correct attendance records
Use an adjustment when a saved attendance record is missing or wrong. Submitted corrections wait for an Approver, Admin or Owner to approve them before they affect the timesheet.
| What needs correcting? | Use |
|---|---|
| A past shift has a check-in but no checkout. | Fix a missing checkout |
| A whole shift is missing. | Add a missing shift |
| A shift belongs to another site. | Move a shift to another site |
If you are a worker
Section titled “If you are a worker”Members and Inviters use Resolve Issues for their own missing checkouts. Give your manager the details of other corrections, including the working date, actual times and site.
If you manage attendance
Section titled “If you manage attendance”Site Managers and higher roles use Create Adjustment to submit corrections for workers. Choose the right week before selecting the adjustment type.
Approvers and higher roles review submissions in Approve Adjustments. They can approve a correction or deny it with a reason.
The current adjustment menu contains the three options above. For another kind of attendance error, contact your manager or support with the record details.