Add a missed checkout

Additional Checkout is for a shift that has a check-in but no matching checkout. You can submit it for a past day. To record a departure today, check out normally or ask your site manager to help.

Submit a checkout

1. Select the week containing the missing checkout.
2. Open Resolve Issues for your own shift. Managers can use Create Adjustment and choose Fix a missing checkout. The form is headed Additional Checkout.
3. Under Original Check In, choose the worker, site and check-in that need correcting.
4. Enter the Actual Check Out time. It must be later than the check-in on that day.
5. Submit the request and wait for approval.

When approved, the timesheet uses the added checkout time and recalculates the shift.

If the shift is not listed

Check that you selected the right week. Today’s shifts are not offered for this correction. A shift with an existing pending or approved checkout adjustment is also excluded to avoid another request for the same check-in.

If the page says there are no incomplete shifts, or the shift crossed midnight, give your manager the actual arrival and departure details so they can review the record.